We’re all about trust, transparency, and making sure you’re looked after. Got questions? You’ll probably find the answers below. If not, we’re just a message away.
How long does shipping take?
Once your payment clears, we usually pack and send your order within 1–2 business days.
Express shipping (within Australia): 1–3 business days
Standard shipping: Around 7–14 business days, depending on where you live.
Is the packaging discreet?
Absolutely. We ship everything in plain, unmarked packaging. No giveaways. Your privacy is our priority.
Are your peptides tested?
Yes! We only work with trusted suppliers. Every batch is carefully sourced and handled to ensure consistency and quality.
They are additionally tested and cleared by a 3rd party company called Janoshik before they ever reach your hands. You can find this all over our website.
How can I pay?
Right now, we accept bank transfer only. It’s safe and simple—full details are at checkout.
Can I ask a few things before I buy?
Of course! You can reach us through email or the contact form—or just shoot us a message on TikTok or Instagram. Our team is super quick to reply.
Do you ship outside Australia?
Not at the moment. We currently only ship within Australia so we can guarantee fast, reliable delivery.
How do I store peptides?
Before mixing (reconstitution):
Keep them in a cool, dry place. Fridge (2–8 °C) or freezer (–20 °C) is ideal for long-term storage.
After mixing:
Store in the fridge (2–8 °C) and use within the recommended time.
Just follow your lab protocols and they’ll stay stable for research use.
Do you accept returns?
No, we don’t offer returns or refunds. Here’s why:
- Returning biological or research products can pose health/safety risks.
- These products are for research purposes only, not for human or animal use.
We don’t accept returns or offer refunds for:
Side effects (please research thoroughly before purchasing)
Damaged products after delivery (e.g. if dropped)
Claims of ineffectiveness without proper lab documentation
If the product arrives in good condition and is functioning as described, we’re unable to process a return or refund.
